Position: Client Services Representative

Objective: Entry level clerical position to assist other Client Services representatives to complete large projects in a timely manner to meet Client requirements.

Understand and maintain Client guidelines to ensure we are within compliance at all times.
Retain emails/documents as required.
Initiate calls/emails to and from clients when needed.
Communicate Client needs to other departments within company via supervisory/team meetings, etc.
Work with other departments (Accounting, Collections, etc.) accordingly when necessary.
Identify Client needs, work plans, etc.
Other duties as assigned.

High School Diploma or equivalent.
Require little or no supervision.
Strong attention to detail. Strong Customer Service orientation and/or experience.
Strong project management and follow-up skills; ability to track many details.
Working knowledge of Microsoft Outlook, and Excel. Ability to type 35 wpm.
Reliable and dependable. Ability to maintain confidentiality.